Our products

ePatient

Making it easier to participate in and run clinical trials with simplified patient payments, appointment reminders, and scheduling.

Easy

One app for patient payments, appointments, and questionnaires

Elegant

One familiar, intuitive interface for site users

 

 

Powerful

One Suvoda Platform for ePatient, eConsent, IRT, and eCOA

Simplify the Patient and Site Experience

Streamlining payments, appointment scheduling, and reminders through a user-friendly digital experience.

Participating in a clinical trial often comes at one of the most difficult periods in a patient's life. On top of that, finding, enrolling in, and moving through a trial can be an administrative challenge. Patients have to sort through difficult reimbursement processes, manage complex scheduling requirements, and worry about logistics like whether they’re using email or phone or an app to communicate about their trials. Sites have too many applications to manage, all while trying to deliver excellent patient care and a high-quality research study.  

Suvoda ePatient is built to make clinical trials easier for patients and sites. Delivered to patients on an intuitive mobile app and supported by industry leading customer care, Suvoda ePatient aims to reduce the burden of managing patient payments, appointments, and reminders. And when Suvoda eCOA is also part of the study, patients can access their questionnaires on the same app, without needing a different log in.

Suvoda ePatient is designed to: 

  • Speed up and streamline patient payments
  • Improve the patient experience and reduce logistical burden
  • Reduce site and sponsor workload
  • Protect data privacy and security 

“For a single study, I had to interact with so many different apps: one for completing surveys, one for payments, phone calls for appointment scheduling, emails with Docusign for consent."  
—Clinical Trial Participant (source: Suvoda market research) 

Currently in the Early Adopter stage, Suvoda is partnering with clinical trial sponsors and CROs to further refine the product to best serve their sites and patients. Learn more in our recent press release. 

BECOME AN EARLY ADOPTER

CONTROL OF THE PATIENT JOURNEY

Elegant functionality to reduce patients’ and sites’ administrative burden.

Suvoda ePatient equips study participants with one application to manage their clinical trial appointments, reminders, and payments from their own device. Its powerful features and elegant design mean sites can spend less time administering their trials and more time with their patients.

A central solution

Unify payments, appointments, and reminders on a user-friendly patient app.

When IRT, eConsent, and eCOA are part of the study:

  • Sites have one single platform to manage time sensitive patient and drug supply interactions.

  • Patients access questionnaires on the same app through a single sign on.

  • Patient payments can be automated, so a patient is paid right away when they complete a visit or submit an eCOA questionnaire.

Simplified payments

  • Digitized reimbursement payments make it simple to request and approve payments for expenses.

  • Integration with eClinical systems like EDC reduces manual effort for site staff.

  • Patients choose how they get paid, with support for multiple payment methods—virtual debit card, physical debit card, and ACH transfer, depending on the region.

Flexible appointment scheduling

  • In-app scheduling gives patients tools to manage their appointments.

  • Self-serve scheduling so patients can select appointment times directly in the app.

  • Reduce the coordination needed for sites to schedule appointments by offering patients a list of curated appointment times so they can choose the option that’s best for them.

Reminders & notifications

  • Automated appointment reminders and text notifications keep patients informed of their visit schedule.

Efficiency for sites, CROs, and sponsors

  • Reduce administrative burden with automated patient payment processes and online reimbursement submission and review.

  • Global trial support with patient payments and reimbursements supported in over 210 countries and over 100 currencies.

  • Lighten workloads by syncing multiple practitioner calendars automatically to create one availability calendar for patients.

  • Keep appointments synced with Microsoft and Google calendar integration.

A SINGLE PATIENT TOOL

An eClinical software that helps patients experience calm from their technology and their clinical trial provider.

Because every Suvoda product is built and interconnected on our unified platform—and supported by a single project team—sites, CROs, sponsors, and patients can expect reduced workloads, greater efficiency, and a calmer clinical trial experience. 

Study teams and sites move easily between ePatient, eConsent, IRT, and eCOA with a single sign-on and unified workflows. Payments are aligned automatically with patient visit schedules, so patients are promptly reimbursed for their time. 

Behind the user experience, trial data is shared seamlessly to support trial integrity, streamline data management, and maintain data security. The single data layer within the Suvoda platform reduces data reconciliation and minimizes human error, and best-in-class security standards and practices are designed to maintain the confidentiality of patient data. And because ePatient uses Suvoda’s role- and permission-based system, users only have access to the information they need to protect the study blind.

EASY TO USE INTERFACE

An elegantly designed digital experience that makes patient payments and appointments feel as easy as your favorite app.

Clinical trial ePatient app UIProbably all of us today appreciate elegant, easy-to-use, powerful technology tools that just work. So why should clinical trial technology be any different?

Suvoda ePatient puts patients at the center of the user experience, with a straightforward interface that is both intuitive and robust. That’s because the familiar, easy-to-use interface leverages the minimalist look and feel and straightforward navigation of the Suvoda Platform. And it brings the best of mobile app design right to your patients’ fingertips.

REAL-TIME VISIBILITY

Easily track patient payment history for all patients, sites, and countries.

Reports drawing on the data shared across the Suvoda Platform give sponsors, CROs, and sites visibility into patient payments, data collection, trial management, and protocol adherence. Sponsors and sites can easily see which patients have logged in to the app, and which patient reimbursement requests are awaiting approval. That makes it easier for sites to review and approve payments one by one, or in bulk. So no matter where you are, you can easily see whether your patients have been reimbursed.

We’re always looking for ways to make it easier for patients to participate—and for sites to manage them, and ePatient absolutely does that.”
Suvoda Customer; Source: Suvoda brand research

Learn more about the Suvoda ePatient early adopter program

Find out if your clinical trial is a good fit for our ePatient early adopter program. Fill out the form below, and we’ll set up a meeting to discuss the program.